Getting Around the Big Island – Renting A Car

Big Island Guide Travel Guide

Renting a Car on the Big Island

We highly recommend getting a rental car to tour the Big Island. The sheer size of the island makes it worthwhile to have a consistent way to get around. Most of the major companies have offices at the airports and they are just a quick shuttle ride away from the terminal in Kona and just outside of baggage claim in Hilo. It is a very good idea to book your rental car in advance. Most visitors rent a car, so the supply can run low or even run out at the busiest times of the year. If this happens to you, take a cab or shuttle to your hotel and check to see if there is a rental company at the hotel or call around to the non-airport rental offices as they may still have a supply of cars left.

As far as the type of vehicle, we typically choose an SUV style 4-wheel or all-wheel drive vehicle. We like the storage space these offer for all our beach toys, and there are many unimproved roads that you will need the 4WD on. Jeep Wranglers are fun and we have rented them a time or two. The only thing to keep in mind is security and being exposed to the elements more with the open top. Just remember not to leave things in your vehicle, take a light rain jacket with you, bring hair ties or clips, and use sunscreen or a hat when you’re driving and you will enjoy the Jeep experience more. Also, most convertibles have a few tricks to getting the top up and down, so do a dry practice run on putting it up and taking it down (and I mean dry as in don’t wait until you’re in a downpour to give it a try!)

As a cost-saving tip, we have found that you often get better prices (as much as 30%) by booking directly with the rental car company and paying in advance. The next best deal seems to be booking the car as part of your package with the flight and hotel and that is often a 10-15% savings. Also, gas prices on the island can be a bit expensive and the best price for gas is at the Costco in Kona, so fill up there anytime you are in the area.

Please see our complete list below of Car Rental Companies on the Big Island.

Guided Tours

There are also guided tours that can take you to many of the main sights and destinations. These range from van and bus tours and taxis to private limo service. Many of these companies are detailed in our Tours Section.

Mass Transit

The Big Island does have mass transit in the form of the Hele-On bus. This system offers limited transportation options around the island, and it would be difficult to use this as your sole transportation while visiting the Big Island. Please see their Website for information on their routes and schedules.

Taxi Service on the Big Island

Taxis are available curbside at the Kona and Hilo International Airports, as well as at some resorts and major shopping areas. On-demand taxi service can be hit or miss on the Big Island, so preplan and call ahead of when you need rides to ensure you get picked up at the proper time and place.

Kona Taxis

Kona Taxicab
Service Area – Kona Area, Kona Airport, Waikoloa Resort Area, Waimea
(808) 324-4444
Website

Dakine Taxi
Based in Downtown Kona & Kona Airport
(808) 329-8294
Website

R Jay Taxi
Serving Kailua-Kona HI, Airport and Surrounding Areas
4am – 11pm daily
(808) 201-1780
Website

Hilo Taxis

AA Marshall’s Taxi
Service Area – Hilo, Hilo Airport & Surrounding Areas
Also Offers Tours
(808) 936-2654
Website

WJJ Taxi Tours
Service Area – Hilo, Hilo Airport & Surrounding Areas
Also Offers Tours
(808) 938-8786
Website

Alamo
877-222–9075
www.alamo.com

Alamo – Kona Airport
888-826-6893
73-106 A’ulepe Street
Kailua Kona, HI 96740
Hours: Mon-Sun 5:30AM-11:30PM

Alamo – Hilo Airport
888-826-6893
131 Kekuanaoa St
Hilo, HI 96720
Hours: Mon-Sun 5:30AM-9:30PM

Alamo — Waikoloa – Hilton
808-886-0205
69-425 Waikoloa Beach Dr
Waikoloa, HI 96738
Hours: Mon-Sun 7:30AM-11:30AM & 12PM-4PM

Avis
800-321–3712
www.avis.com

Avis – Kona Airport
808-327-3000
73-361 Kupipi Street, Suite 1
Kailua Kona, HI 96740
Hours: Mon-Sun 5AM-11PM

Avis – Hilo Airport
808-935-1298
1 General Lyman Field Suite 15
Hilo, HI 96720
Hours: Mon-Sun 6AM-9PM

Budget
800-527–0700
www.budget.com

Budget – Kona Airport
808-329–8511
73-361 Kupipi Street
Kailua Kona, HI 96740
Hours: Mon-Sun 5AM-11PM

Budget – Hilo Airport
808-935–6878
1 General Lyman Field
Hilo, HI 96720
Hours: Mon – Sun 6AM – 9PM

Dollar
866-434-2226
www.dollar.com

Dollar – Kona Airport
866-434-2226
73-200 Kupipi Street
Kailua Kona, HI 96740
Hours: Mon-Sun 5:30AM-10:30PM

Dollar – Fairmont Orchid
866-434-2226
1 North Kaniku Drive
Kohala Coast, HI 96743
Hours: Mon-Sun 8AM-4:30PM

Dollar – Kona – Courtyard Marriott – King Kam Hotel
866-434-2226
75-5660 Palani Road
Kailua Kona, HI 96740
Hours: Mon-Sun 8AM-12PM
This location services the Cruise Ship and Pier guests.

Dollar – Hilo Airport
866-434-2226
1 General Lyman Field, Suite 13
Hilo, HI 96720
Hours: Mon-Sun 6AM-9PM

Enterprise
800-261–7331
www.enterprise.com

Enterprise – Kona Airport
808-334-1810
73-107 A’Ulepe Street
Kailua Kona, HI 96740
Hours: Mon-Sun 5:30AM–11:30PM

Enterprise – Kona Town
808-331-2509
74-5583 Luhia St
Kailua Kona, HI 96740
Hours: Mon-Sun 7:30AM–5:30PM

Enterprise – Waikoloa – Marriott
808-886-0762
69-275 Waikoloa Beach Dr
Waikoloa, HI 96738
Hours: Mon-Sun 8AM–12PM

Enterprise – Mauna Lani Bay Hotel
808-885-6748
68-1400 Mauna Lani Dr
Waimea, HI 96743
Hours: Mon-Sun 8AM–2PM

Enterprise – Hilo Airport
808-933-9683
1363 Kekuanaoa St
Hilo, HI 96720
Hours: Mon-Sun 6AM–8:30PM

Enterprise – Hilo Town
808-934-0359
875 Kanoelehua Ave
Hilo, HI 96720
Hours: Mon-Fri 7:30AM–5:30PM, Sat 9AM–12PM & Sunday-Closed

Thrifty
800-367–5238
www.thrifty.com

Thrifty – Kona Airport
73-200 Kupipi Street
Kailua-Kona, HI 96740
877-283-0898
Hours: 5:30Am – 10:30PM

Thrifty – Kona – Courtyard Marriott – King Kam Hotel
Cruise Ship Passengers Only
808-331-0531
75-5660 Palani Rd
Kailua-Kona, HI 96740
Hours: 8am-12pm

Thrifty – Hilo Airport
866-434-2226
1 General Lyman Field
Hilo, HI 96720
Hours: 6am-9pm

Hertz
800-654–3131
www.hertz.com

Hertz – Kona Airport
808-329-3566
73-104 Aulepe Street
Kailua-Kona, HI 96740
Hours: Mon-Sun 5AM-10:30PM
Additional Information
– After Hours pick up is available

Hertz – Kona – Courtyard Marriott – King Kam Hotel
808-329-2042
75-5660 Palani Road, Suite 200
Kailua-Kona, HI 96740
Hours: Mon-Fri 7AM-5PM & Sat-Sun 8AM-12PM
Additional Information
– The office is situated to the right of the lobby.
– The car lot is located at the back of the hotel.
– This location services the Cruise Ship and Pier guests.

Hertz – Sheraton Keauhou Bay Resort
808-322-1715
78-128 Ehukai Street, Suite 200
Kailua-Kona, Hawaii 96740
Hours: Mon-Fri 8AM-3PM & Sat-Sun 8AM-12PM

Hertz – Fairmont Orchid
1 North Kaniku Drive
Kohala-Hapuna, Hawaii 96743
808-885-0706
Hours: Mon-Sun 8AM-4:30PM
Additional Information
– Pick-up service must be requested with 48 hours advance notice and is only available between 8:30AM and 1PM and within 15 minutes from the Hertz Local Edition location. Airport concession agreements do not permit Hertz to offer to Pick Up and Return Service at airport locations.
– After hours returns are available.

Hertz – Hilo Airport
808-935-2898
2355 Kekuanaoa Street, Suite 15
Hilo, HI 96720
Hours: Mon-Sun 6AM-9:30PM
Additional Information
• After hours pick up & returns are available.
• Located 3.5 miles from the pier.
• Call 808-935-2896 after ship docks to arrange for pier pickup.

Hertz – Hilo Town
808-934-0302
400 East Kawili Street
Hilo, Hawaii 96720
Hours: Mon-Fri 7AM-5PM

National
877-222–9058
Kona: 329–1674
Hilo: 935–0891
www.nationalcar.com

National – Kona Airport
888-826-6890
73-109 A’ulepe Street
Kailua Kona, HI 96740
Hours: Mon – Sun 5:30AM – 11:30PM

National – Waikoloa
808-886-0205
69-425 Waikoloa Beach Dr
Waikoloa, HI 96738
Hours: Mon – Sun 7:30AM – 11:30AM & 12PM – 4PM

National – Hilo Airport
888-826-6890
181 Kekuanaoa St
Hilo, HI 96720
Hours: Mon – Sun 5:30AM – 9:30PM

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